SMS Consent

    Last Updated: October 7, 2026

    1. What the customer agrees to

    Customers of independent frame shops that use SimpleFrame POS may agree to receive transactional text messages sent by SimpleFrame, operated by BuildKind Tech LLC, on behalf of that shop from SimpleFrame's shared toll-free number, +1 888-613-4093. No marketing messages are sent through this program.

    2. How consent is obtained

    1. Shop staff asks whether the customer wants transactional text messages.
    2. The customer reviews the disclosure below and verbally agrees.
    3. Shop staff checks the initially unchecked consent box in SimpleFrame POS and saves the customer record. The box may be selected only after the customer agrees.

    Consent disclosure shown in SimpleFrame POS:

    Customer agrees to receive text messages from SimpleFrame on behalf of <Shop Name> about orders, pickups, payments, receipts, quotes and replies to questions. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

    A screenshot of the consent step is published at pos.simpleframe.app/sms/opt-in.

    3. What we keep

    SimpleFrame stores the exact disclosure shown, the phone number, the staff member who recorded consent, the time, and the source. Details are in the SMS Privacy Policy.

    4. How to withdraw consent

    • Reply STOP to stop texts for that shop's program.
    • Reply HELP for help, or email support@simpleframe.app.
    • Message frequency varies. Message and data rates may apply.

    5. Sharing

    Mobile numbers and SMS opt-in data are not shared or sold to third parties or affiliates for marketing or promotional purposes.

    6. Related terms

    The program is also governed by the SMS Terms and Conditions and the SimpleFrame Terms of Service.

    Additional Resources