SMS Terms and Conditions

    Last Updated: October 7, 2026

    1. Agreement

    By opting in, you agree to receive transactional text messages sent by SimpleFrame, operated by BuildKind Tech LLC, on behalf of the frame shop you are working with from SimpleFrame's shared toll-free number, +1 888-613-4093. These SMS Terms supplement the Terms of Service. The program terms are also published at pos.simpleframe.app/sms/terms.

    2. Program description

    Messages may include order-ready and pickup notices, payment links, receipts and quotes, and replies to customer questions. Every message begins with “SimpleFrame for <Shop Name>:”. No marketing messages are sent through this program.

    3. Frequency, rates, and consent

    • Message frequency varies based on your orders and requests.
    • Message and data rates may apply.
    • Consent is not a condition of purchase.
    • Carriers are not liable for delayed or undelivered messages.

    4. Opt out and help

    • Reply STOP to stop texts for that shop's program. After opting out, you may receive one final confirmation message.
    • Reply HELP for help, or email support@simpleframe.app.

    5. Privacy

    Mobile numbers and SMS opt-in data are not shared or sold to third parties or affiliates for marketing or promotional purposes. See the SMS Privacy Policy and the SMS Consent page.

    6. Changes

    We may update these SMS Terms to reflect program or legal changes. The updated date appears at the top of this page.

    7. Contact

    Additional Resources